MAJOR DUTIES AND RESPONSIBILITIES:
Enters information on new deeds into the IasWorld system; verifies the accuracy of this information and makes corrections. Responds to inquiries and complaints. Processes and distributes incoming mail. Answers telephone and directs calls. Assists taxpayers in completing and submitting forms for property returns and appeals. Assists Veterans and other taxpayers with the documentation for homestead exemptions. Assists in arranging appointments for the Board of Tax Assessors and the Board of Equalization. Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of department policies and procedures. Knowledge of office administration practices and procedures, such as letter writing and the operation of standard office equipment. Knowledge of applicable state, federal, and local laws, rules, and regulations. Knowledge of auditing and accounting techniques and procedures. Skill in using computers and various software programs. Skill in interpersonal relations. Skill in reading tax maps. Skill in cross referencing and tracing old deeds. Skill in oral and written communication.
MINIMUM EDUCATIONAL AND TRAINING REQUIREMENTS:
Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for two years.
The work is typically performed while sitting at a desk or table with intermittent standing, walking, bending, crouching, or stooping. The employee must occasionally lift light and heavy objects. The work is typically performed in an office, library, or computer room.